General

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A to Z of Interpersonal Skills – F is for Friendly

Maybe you're working with colleagues most of the time, or maybe you're out and about seeing clients or meeting with people from other organisations. If you work on your own, you probably meet up with people at networking events or even online.

By | 2018-05-30T16:01:10+00:00 July 14th, 2017|General, Interpersonal Skills|

A to Z of Interpersonal Skills – D is for Difficult People

Dealing with difficult people is the ultimate test of our interpersonal skills - it's easy to be nice to those who are nice to us and when everything is going well, but it's harder to keep our cool with those who rub us up the wrong way and when everything is going wrong.

By | 2018-05-30T16:00:01+00:00 June 14th, 2017|General, Interpersonal Skills|

A to Z of Interpersonal Skills – C is for Connecting

I’m writing this blog in Washington Dulles airport while I’m waiting for my flight home and I’m watching people (including myself!) ‘connecting’ to their world via electronic devices and it makes me wonder if we’re failing to connect with real people as much as we could and should.

By | 2018-05-30T15:59:49+00:00 June 1st, 2017|General, Interpersonal Skills|

A to Z of Interpersonal Skills – A is for Assertiveness

We are all born with a personality somewhere on the spectrum between passive and aggressive – you probably know where on the spectrum you are – if you’re not sure, ask your nearest and dearest!

By | 2018-05-30T15:57:05+00:00 May 1st, 2017|General, Interpersonal Skills|

A to Z of Managing People – X is for X or Y?

Have you ever had a boss or teacher who believed that you could do well - if so, then you probably responded to that belief by doing your very best - better than you might have for the boss or teacher who didn't think much of your abilities.

By | 2018-05-30T17:58:51+00:00 March 21st, 2017|General, Managing People|

A to Z of Managing People – W is for Workshops

I've recently returned from an amazing trip to Africa, and while in Uganda had the opportunity to facilitate workshops for the 20 or so managers of Kampala Children's Centre and then for 91 of their staff. The result was that the various work groups came away buzzing with ideas of how to improve their planning, processes and outcomes.

By | 2018-05-30T17:58:25+00:00 March 14th, 2017|General, Managing People|